To help you stay in control of your play, we offer different types of deposit-related limits.

Some of these limits work differently depending on whether you set them yourself, or whether they are applied automatically as part of our internal affordability checks.

In this article, we’ll explain the two limits linked to our Due Diligence requirements. The key difference is:

Net Deposit Limits → optional and set by you
Enforced Net Deposit Limits → mandatory and set by us based on your information

At the end, we’ll also briefly explain how these differ from standard Deposit Limits.

Tip: If you're ever unsure which limit you have in place, go to My Account → My activity.

Net Deposit Limits

What they are

Your Net Deposit Limit is the maximum amount you can spend on your account.

You can set this limit to apply daily, weekly or monthly, depending on what works best for you.

Both deposits and withdrawals count toward this limit because it’s based on the total amount you move in or out, not just what you add.

If you withdraw money and later deposit it again, that re‑deposit still uses part of your allowance.

How they work

Below is an example showing how a Net Deposit Limit is calculated.

This calculation works the same across all supported account currencies: GBP, EUR and CAD.

For example: Say you have a £100 Net Deposit Limit:

Deposit: £100
Withdrawal: £40
Remaining allowance = £60

Important: If you hit your deposit limit for your chosen timeframe (daily, weekly or monthly), deposits will be blocked until that period resets.

When deposit limits reset

Daily limits reset every day at 00:00
Weekly limits reset every Monday at 00:00
Optional monthly limits reset on the 1st of the month at 00:00
Enforced monthly (UK only) or yearly Net Deposit Limits reset automatically on the 1st of each month (UK only)/ the next year at 00:00

Enforced Net Deposit Limits

Enforced Monthly Net Deposit Limits (UK Customers)

What they are

In December 2025, we introduced a Net Deposit Limit for customer accounts. This helps you to play safely and stay in control.

This limit is the maximum amount you can move into your account each month.

It is in place to help you keep track of your spending and avoid depositing more than you intend.

Important: This limit is shared across all BVGroup brands connected to your account details. Any deposits you make on one brand count toward the same monthly allowance.

What happens when you reach the enforced limit

You won’t be able to make any further deposits until the next month starts. If you need a higher limit, we may request additional information.

Where to check your progress

You can see your current net deposits and remaining allowance at any time under the My Account → My Activity.

Can I increase my Enforced Net Deposit Limit?

An increase might be possible, but we’ll need to review documents that confirm your income so we can set a limit that is appropriate for you.

Documents you may need to provide:

Three recent payslips
Tax Return / SA302 / P60
Pension, investments, dividends, rental income
Any other income shown on your tax return

Enforced Annual Net Deposit Limits (ROW Customers)

What they are

For most ROW customers, Enforced Net Deposit Limits apply on an annual basis.

Customers under 25 years old will instead have a monthly Enforced Net Deposit Limit applied. This monthly limit cannot be increased.

These limits help customers stay in control of their spending and prevent depositing more than intended.

Important: This limit is shared across all BVGroup brands connected to your account details. Any deposits you make on one brand count toward the same allowance.

What happens when you reach the enforced limit

Once you reach your Enforced Net Deposit Limit, you won’t be able to make any further deposits until the limit resets.

Applies to	Limit type	When it resets
ROW Customers under 25 years old	Monthly Enforced Net Deposit Limit	Start of the next calendar month
All other ROW customers	Annual Enforced Net Deposit Limit	Start of the next calendar year

Where to check your progress

You can see your current net deposits and remaining allowance at any time under the My Account → My Activity.

Can I increase my Enforced Net Deposit Limit?

For customers with an annual limit, an increase might be possible following a review of documents confirming your income.

Documents you may need to provide:

Most recent payslip
Tax Return
Pension, investments, dividends, rental income

Note: Once we’ve reviewed the documents, we’ll let you know if an increase is possible.

Customers under 25 years old with a monthly Enforced Net Deposit Limit are not eligible for an increase.

Clearing up the confusion around limits

These three limits sound similar, but each serves a different purpose.

The table below shows the key differences at a glance:

Concept	Who Sets It?	How It Works	Timeframes
Deposit Limit	You	Controls how much you can add to your account within a set timeframe.	Daily / Weekly / Monthly
Net Deposit Limit	You	Controls your net spend based on deposits and withdrawals	Daily / Weekly / Monthly
Enforced Net Deposit Limit	Us (the company)	A mandatory limit based on your information and affordability profile.	UK: Monthly ROW customers under 25: Monthly All other ROW customers: Annual