How to deposit and withdraw funds easily with Interac.
Customers registered in the Canada can use Interac to deposit and withdraw funds through a participating Canadian bank or financial institution.
Before using Interac, contact your bank or financial institution to confirm that it supports the service and that Interac is enabled on your bank account.
Processing times
Interac deposits are usually processed within 1 hour.
Interac withdrawal requests are usually released within 24 hours. This may take longer if verification documents, additional information or further security or compliance checks are required.
Once your withdrawal has been approved and released:
Banks supporting Fast Funds usually receive the payment within approximately 40 minutes.
Banks using standard processing may take 1–3 working days.
Deposit and withdrawal limits
Important: The deposit limits shown are default limits. Your personal deposit limits may be lower.
Deposit limits | Withdrawal limits |
C$10 - C$6,000 | C$10 - C$9,999 |
Before using Interac
Please make sure that:
Your bank or financial institution supports Interac.
Interac is enabled on your bank account.
The bank account is registered in your own name.
Your bank account details match the details registered on your account.
Your account has been verified, if requested.
Under current regulations, all customers must complete verification before making a withdrawal.
If you’d like step-by-step instructions, select the option below that matches what you want to do.
How to deposit
Steps on all platforms: desktop, iOS and Android app
Steps on all platforms: desktop, iOS and Android app
Select Deposit from the top menu.
Select the Interac icon.
Enter the amount you want to deposit.
Select Set amount to complete the process.
You’ll be redirected to the provider’s landing page. Follow the instructions shown on screen.
Choose one of the available deposit options:
Interac e-Transfer
Interac Request for Money
Using Interac e-Transfer
Using Interac e-Transfer
Follow the instructions on the provider’s landing page.
Sign in to your bank’s online banking portal.
Follow your bank’s on-screen instructions to complete the Interac e-Transfer.
If you bank with TD, you can find further guidance in Send money within Canada using Interac e-Transfer with EasyWeb. The steps may differ for other financial institutions.
Using Request for Money
Using Request for Money
Some financial institutions support Interac Request for Money. This allows you to pay a request created by the provider without manually entering your bank details.
Select Interac e-Transfer Request Money.
Choose your bank.
You’ll be redirected to your bank’s online portal.
Follow your bank’s instructions to complete the payment.
How to withdraw
Steps on all platforms: desktop, iOS App, and Android App
Steps on all platforms: desktop, iOS App, and Android App
Select My account from the top menu.
Tap on withdraw.
Select the available Interac withdrawal option.
Enter the requested details.
Select Set amount to submit your withdrawal.
The next steps depend on the Interac withdrawal method displayed in Cashier.
Gigadat withdrawals
When using Gigadat, you’ll need to enter your email address and mobile phone number in the withdrawal form.
What happens next depends on whether Interac Autodeposit is enabled for your bank account.
Interac withdrawal verification
If Autodeposit is enabled
Your bank account will be verified and your withdrawal will be processed automatically.
You don’t need to take any further action after submitting the withdrawal form.
If Autodeposit is not enabled
You’ll be redirected to Gigadat’s secure verification page.
Log in using your regular online banking credentials.
Follow the instructions to verify your bank account.
Complete the verification within 30 minutes.
If you don’t complete the verification within 30 minutes, the withdrawal will be cancelled and the funds will be returned to your account.
This verification is typically only required once. Once your bank account has been verified, future Gigadat withdrawals should normally be processed without additional verification or redirection.
InteracPIQ withdrawals
When using InteracPIQ, you’ll be asked to create a Security Answer during the withdrawal process.
Your Security Answer must:
Be at least 6 characters long.
Not contain spaces.
Not contain special characters.
Keep your Security Answer safe, as you may need it to claim your funds.
If Autodeposit is enabled
Your withdrawal will be credited automatically to the bank account linked to your Interac service.
You don’t need to take any further action after submitting the withdrawal form.
You’ll receive a confirmation email when the payment has been completed.
If Autodeposit is not enabled
You’ll need to claim the funds using the Security Answer you created during the withdrawal process.
Open the email confirming your Interac payment.
Select Deposit your money.
Choose your financial institution.
Log in to your online banking portal.
Enter your Security Answer, if requested.
Select the account where you want the funds to be deposited.
Review and confirm the transaction.
Select Deposit Now to complete the process.