We want your time with us as a customer to be as trouble free as possible. However, we have responsibilities under our gaming licence to reduce the risk of fraud occurring on your account. If a customer plays with us beyond certain thresholds we may request copies of the below documentation to satisfy our responsible gaming and anti money laundering obligations. On rare occasions we may request a “selfie” with a corresponding photographic ID to be 100 per cent sure of identity.

Please find below a comprehensive list of documents which we may require.
​
​Proof of Identity:
Passport: Full page (including MRZ code)
Driver's Licence: (Front and Back)
National ID Card: (Front and Back)
(Screenshots cannot be used, needs to be original copy of ID)
​
​Proof of Address:

(Needs to be issued within 3 months)
Bank Statement
Letter from Banks
Benefit Letters / Statement
Bin/ Refuge Bill
Letter from Electoral Register
Letter Utility Provider
Broadband / Media / Landline
Driving Licence if not used for ID (Needs to be issued within 3 months)
Utility bill (Gas and Electricity Bills)
Landline/ Internet Bill
Letter from Electoral Register
Letter from Government department
Letter Utility Provider
TV Licence
Tenancy/Lease Agreement - as long as from Government/council/housing association
Solicitor's letters
Mortgage Statement